Tuesday, September 10, 2013

Session 4

Brief Overview/Summary
The forth TWC lesson was about Drivers of World Change, followed by the topic on Change Management and Change Leadership.

Interesting Observations and Ideas

Prof Shahi started the lesson by defining “Drivers of World Change” as factors that play a direct role that brings about a change in the world. He also introduced the quote:

“If everyone in the world used oil at the same rate as the average Saudi, Singaporean or US resident, the world’s proven oil reserves would be used up in less than 10 years”.

Many of us are aware of the fact that the US consumes a lot of energy today. However, we must also realize that we, Singaporeans are also consuming much more energy as compared to our neighbors, such as other Southeast Asian countries. Simply looking at most of the shopping malls in Singapore, most of them open at about 9am in the morning, and close at about 10pm daily without fail. This means that for 13 hours per day, these shopping malls use energy to provide lights, air conditioners, elevators and escalators to the shoppers. Although the energy used by shopping malls only constitute a small fraction of the total amount of energy used in Singapore, it provides a good example to show that it is not shocking to know that Singapore, despite being much smaller than the US, consumes a large amount of energy too.

Prof also talked about the different drivers of change today, the different impacts they have on the world and the probability of the expected results. This is very closely linked to Reading 1 of Session 4a. According to Prof Shahi, the different drivers of world change are such as:
1)   Environmental Drivers (Evolution, Environmental change and “germs”)
2)   Scientific Discovery and Technology Innovation
3)   Social, Demographic, Cultural and Ideological change
4)   Competition
5)   Globalization
6)   Changing Expectations and “Tastes” with Changing Times

Prof also introduced different types of change that can arise – Evolutionary, Revolutionary and Disruptive. Evolutionary changes refer to gradual development and improvement of a certain technology. Revolutionary changes refer to a sudden, complete or marked changed. On the other hand, disruptive changes may sometimes be considered revolutionary, but they are not radical. They refer to the outcome of change, which is different from the expected outcome.

During the second part of the lesson, Prof Shahi started the discussion on the difference between leaders and managers. Leaders have a long-range view, and they create a paradigm for change. On the other hand, managers have a short-range view that works well within the paradigm of change.

Prof Shahi also introduced to us the Pessimism-Time Curve.
The Pessimism-Time Curve has four sections.
Uniformed optimism – One is excited and intrigued by change, and is looking forward to it with anticipation, building a positive and optimistic view.
Informed Pessimism – One finds that not all have fallen into place, and things are not as easy as they expected. This ushers in a period of gloom when they realize that change and perfection is not easy to attain.
Informed Realism – Original optimism starts to reassert itself, tinted with the reality of the situation.  One makes realistic plans and move forward with optimism.
Completion – One reaches a relatively steady platform of realistic and workable action.

Lastly, I was very impressed with Chermain’s presentation. Her presentation allowed us to look “behind the scenes” on the leadership of the late Steve Jobs in Apple Inc. The Kotter’s 8-Step Change Model has simplified the rights and wrongs of Jobs’ leadership in the world leading firm, and allowed us to understand the breakdown to successful leadership.

Key Takeaways

1)   Drivers of world change can only come into effect if people are able to accept and improvise on these changes instead of just being satisfied with what they have and not moving on. (Eagle, ostrich and Dodo bird analogy)
2)   With the current usage of energy, people must look for sustainable sources of energy for future generations.
3)   Followers are as important as leaders. Without followers, leaders are just “lone nuts”.
4)   People should follow the modern model of continuous monitoring and renewal instead of the traditional model of freeze-unfreeze-freeze in managing and leading world change.
5)   YALI’s Question: The uneven development in the world today is caused by peoples’ acceptance of world change and the type of leadership in each country.

Issues for Further Discussion

1)   What are basic characteristics of a good leader?
2)   Is constant change of leadership necessary?
3)   What are the certain drivers of change that people do not wish to accept?
4)   Why are some leaders in countries less effective than others, leading to uneven development in the world?

Personal Ratings

I give this session an 8/10, as it was very relevant to today’s world, especially the changes in leadership, which is rampant today. I have learnt a great deal about how the drivers and people of today’s world must work together to achieve greater development for future generations to experience what we have today.


Individual Paper Outline

Topic: Fingerprint Technology for Transportation

Executive Summary

This paper aims to explore the development and the increased use of fingerprint technology in all forms of transportation today, which includes air, rail, road and water. The paper examines the advantages, disadvantages and conceivability of this service in the future and how it is able to provide technological sustainability for future generations.

Background/Introduction

·      What is biometric technology?
·      Invention of biometrics
·      Types of biometrics – fingerprint, eyes, hand geometry, voice
·      Modes of entry to transportation today – transit cards, concession cards, passports, tokens, car keys, electronic tickets

Historical Perspective

·      Birth of biometric technology
à Who, when, how?
·      First use of biometric technology
·      Advancement of biometric technology till today
·      Advantages of biometric technology today
à How has biometric technology affected the way we live our lives today? (Convenience, security, eliminating the problem of lost passports, IDs or passwords)
à Is biometric technology a form of sustainable technology? (Eliminating the use of cards)
·      Disadvantages of biometric technology today
à What are the problems people face with the use of biometric technology? (Technological failure, time wasted, cost implications, change of physical appearances render biometric technology useless)
à Are there economic implications? (High costs with low returns)
à Are there negative consensuses among people about the use of biometric technology? (Some find it intrusive, etc.)
·      How entrance to different modes of transportation has changed over the years – Trishaw, wheels, animals, use of tokens, cards, car keys (Talk about the new Nissan which unlocks the car without using the any form of keys)

Current Situation

·      Current use of biometric technology in different aspects
à Airports, entrance to houses, attendance taking, banking, military, transportation (sea bases, airports), movies
à Singapore context: Increase interest for biometric technology for use in homes, Changi Airport and new passport made for biometric technology
·      Use of technology for entrance transportation in Singapore
à Standard tickets, ezLink cards coins, tickets, car key sensors
·      Advancement of car keys especially
à How it has radically changed over the years

Future Considerations

·      Advantages of the use of biometric technology for transportation in Singapore
à Environmentally friendly (Reducing the use of ezLink cards)
à Convenience (Not needing the use of cards or coins)
à Easy to learn (For the elderly and small children)
·      Disadvantages of biometric technology for transportation
à Causes confusion (Top-up methods and concession)
à Slowdowns due to technical glitch (In a fast paced country, technical glitches will cause a big problem for commuters)
à Tourist use? (Provide the option of buying cards?)
à Automatically calculate the different prices for transportation for people of different ages and time of the day
à Increase peoples’ reliance on technology
·      Feasibility of biometric technology in Singapore
à For cars (Different owners? Necessary for engine)
à Back-up plan in case of technological glitch (Retaining the use of cards, leading to locals choosing to use old-fashioned method of  cards and not fingerprints?)
à Fast-paced and vocal society (Frequent glitches may cause social uproar)
à Ageing society (Will the elderly respond positively to it?)
à Young will be highly reliant on such advanced technology
à Is this idea feasible in the long run?     
·      Funding for biometric technology for transportation
à Government subsidy (Will government funding lead to inefficiency?)
à Competition among private firms

Conclusions
·      Whether fingerprint technology for transportation should be used
·      Singapore context – Is it suitable for our society? Is it intrusive?
·      YALI’S QUESTION
·      Increased reliance on technology (Is it healthy?)

References

·      Bibliography

Tuesday, September 3, 2013

Session 3

Brief Overview/Summary

The third TWC lesson was about Technology and Industrial Development: Moving Towards Sustainable Development, followed by the topic on Technology and Innovation Management.

Interesting Observations and Ideas

Prof Shahi started the lesson by sharing how the US makes up of 5% of the world’s population, but they are using 30% of the world’s resources. This means that if everyone uses natural resources like how the US does, we will need 3-4 planet Earths for everyone to survive. With this, one-third of the Earth’s natural resources have been depleted and sustainable technology must be quickly created and put into place so as to maximize value creation without reducing options for future generations. This shows a strong need for industrial and technological processes to shift to a more sustainable system so as not to deplete the finite resources available on Earth.

Prof also talked about how humans are the greatest “copycats”. As mentioned in Reading 2 of Session 3a, “(Industrialization) catch up has accelerated since the 19th century, due to increased globalization, greater possibilities for international technology transfer and increasing advantages of backwardness”.

This shows that there are actually advantages to backwardness! Countries who develop at a later stage compared to others are able to benefit from knowledge spillovers from other developed countries. They do not need to incur high costs of innovation and invention to achieve high levels of technology. For example, Africa is about to be one of the fastest growing economies in the coming years. According to an analysis done by The Economist, “Real GDP rose by 4.9% a year from 2000 through 2008, more than twice its pace in the 1980s and ‘90s.” This can be attributed to the rapid dissemination of knowledge from developed neighbors, where they are able to use to aid development in the country.

During the second part of the lesson, Prof Shahi shared about the conceptual framework of innovation management. The Valley Opportunities” refer to commercialized markets, which has low barriers to entry and start-up cost. This market structure is very similar to the monopolistic competition, where firms share very common knowledge of investments and innovation. The Summit Opportunities refer to markets with just a few competitors, with high barriers to entry. This market structure is very similar to the oligopolistic and monopoly structure, where either one or a few firms have high interest for investments to differ themselves from their competitors. These firms are very knowledge intensive and are always innovating to reach the Cloud Opportunities. Cloud Opportunities refer to firms with “future” economic principles and are keen to invest in future technologies, which seem impossible today.
Firms today must invest in research in intensive research and development to differ themselves from their competitors to earn more profits. It is only through R&D that they are able to move from Valley Opportunities to  Summit Opportunities, and lastly to Cloud Opportunities. Likewise, if Cloud Opportunities firms do not invest in research and development, other firms, which innovate greatly, will overtake them, bringing them to back to the Valley Opportunities section of the spectrum.

Lastly, I was very impressed with Prashant’s presentation on fashion and how it has detrimental effects on the Earth. It is very uncommon to link fashion with unsustainable technology today. However, I realized today that the productions of most of the clothes we wear today are actually harmful to the Earth. Also, the concept of shopping also has detrimental effects on Earth. The use of receipts and plastic bags rapidly deplete natural resources such as forests and oil. On the other hand, the concept of online shopping, which is becoming increasingly popular today, helps to control the depletion of resources.

According to my research, skincare and beauty products are also harmful to the Earth. The Body Shop promotes its product as being made from almost natural ingredients, and this entices people to purchase their products. However, as people purchase their products, they do not realize that the mass production, packaging and transportation of huge quantities of their goods are using up the world’s resources faster than they can be renewed. At the same time, the production techniques are filling the land, sea and air with dangerous pollution and waste. Also, as the sole buyer of oil from the Kayapo Indians in Brazil, The Body Shop exploits the indigenous people by buying oil at a low price, without considering or safeguarding the Indians’ future interests. This slows down the rate of sustainable social development on Earth. 

Key Takeaways

1)   The homeostatic mechanisms of the Earth are being overstretched by human activities, and industrial processes need to move to a more biodegradable system to prevent this from worsening.
2)   Sustainable technology must be able to internalize the externalities created by industrialization.
3)   Investments in research and development are crucial and necessary for advancement in sustainable technology.
4)   It is a three-step process (Research à Development à Application) for a new product to enter the market today. However, knowledge spillovers are very common today, making new inventions copied. This decreases a firm’s incentive to invest in innovation, knowing that their knowledge will spread to competitor firms.
5)   In relation to Yali’s question, uneven social and economic developments around the world today root from the country’s incentive to invest in research and development. It is only with research and development where a country can advance and reach greater heights of technological advancement.

Issues for Further Discussion

1)   Are biodegradable clothes and beauty products possible to be made in the near future?
2)   Are consumers today really interested in the protection of the Earth based on the products that they consume? (I.e. are people willing to pay an extra amount of money for energy-saving light bulbs?)
3)   Will sustainable energy ever be free for consumption all around the world?

Personal Ratings


I would rate this lesson 9/10. Sustainable energy is a pressing issue today, which needs to be solved as soon as possible so that future generations do not have to suffer for our actions today. I found today’s class very interesting, as it is very relatable to our world and society today.